The software uses direct links to enter rooms. This means that you should contact your local IT Administrator to obtain the room link. However, if you know the room name, start TC Web Conferencing and type the room name in the search area. If it's marked as Public, you can enter the room straight away.
The software uses direct links to enter rooms. This means that you should contact your local IT Administrator to obtain the room link. However, if you know the room name, start TC Web Conferencing and type the room name in the search area. If it's marked as Public, you can enter the room straight away.
The application can be configured to be accessed based on various access levels. There are a few causes leading to this issue:
You don't have enough access to connect to the room.
The room is having difficulties or the server doesn't accept connections.
It's possible the room you're trying to connect to doesn't exist anymore.
In all the cases, I recommend contacting the IT administrator and he should provide all the necessary details.